Reliable Facility Management That Protects and Enhances Your Assets

A Central London property investor managing 12 Grade A office buildings had fragmented FM contracts with six separate providers, leading to inconsistent service quality, compliance gaps, and escalating reactive costs.

Upsurge consolidated all FM services under a single, integrated PPM framework — implementing digital asset tracking, unified compliance reporting, and a dedicated account management team across the portfolio.

Reactive maintenance call-outs reduced by 41% within 12 months. Full statutory compliance achieved across all assets. Annual FM spend reduced by 18% through planned efficiencies.

A housing association managing a large residential development faced enforcement notices due to fire safety non-compliance and overdue electrical testing across multiple blocks.

We deployed a dedicated compliance team to audit all assets, prioritise remedial works, and establish a robust rolling inspection schedule — coordinating closely with the local fire authority throughout.

Full compliance achieved within eight weeks. All enforcement notices lifted. An ongoing compliance management contract was awarded, providing the client with complete peace of mind going forward.

The client's retail park was suffering reputational damage due to deteriorating external presentation — including overgrown landscaping, poor car park conditions, and inadequate winter gritting provision.

Upsurge introduced a comprehensive grounds management programme covering weekly landscaping, seasonal planting, car park line marking, litter collection, and a proactive winter weather management plan.

Tenant satisfaction scores increased significantly following the programme launch. The client reported improved footfall perception and renewed two anchor tenant leases that had been under review.